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Workforce Development Client Services 101: Conducting a Successful Assessment

Jenna Holzberg January 23, 2014 IT Career Lab, Senior Services, Training, Uncategorized, Veterans Forward, Workforce 0

The workforce program assessment is a fundamental tool in providing comprehensive services to a client by assessing their “program readiness.” For the Client Service Representative (CSR), the assessment is an opportunity to create rapport with the client while working with them to…

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