From Specialist to Supervisor!
My name is Jaira Estrada and I am the new Customer Contact Center Supervisor at National Able Network.
I originally began my career at Able in October 2014 as a Bilingual Call Center Specialist. Two years into my career at Able, I was offered the opportunity to apply for the Customer Contact Center Supervisor position. I gladly took the leap, applied, and was hired! It has been quite an enriching journey coming from a role as a specialist to now working as a supervisor.
“One attribute that really sets Jaira apart is her ability to provide a truly exceptional customer experience at National Able Network,” said Jaira’s supervisor Kristen Cullotta, Vice President of Marketing & Development. “A great supervisor leads by example, and Jaira is certainly leading the Customer Contact Center team in a wonderful direction.”
In my new role, I bring with me more than five years of Bilingual Customer Service background. I am grateful to have amassed experience from my past work experience, and I am even more fortunate to have the opportunity to come to work each day to fulfill a common mission and purpose. I look forward to continuing to work hard, continuing to grow, and continuing to be the best that I can be by utilizing of all the great tools for success that this agency has to offer!
