May is Older Americans Month! The Indiana team is excited to have a summit scheduled for the Client Service Representatives in Indiana coinciding with this special month. The Indiana Senior Community Service Employment team is planning a Client Service Representative training which will take place on May 21st and 22nd. This training will serve to educate and train the Client Service Representatives on best practices and building teamwork and camaraderie.
Topics to be covered include enrollment and suitability, job developments and on-the-job experience, Job Readiness Training, and many more.
We feel that having better trained staff participants means better service to all our participants throughout the state.
The Client Service Representatives will also be recognized for their help in serving our participants.
We hope to share and learn from each other and have a lot of fun at the same time!
(Photo: Tim Norland, Indiana Client Services Representative staff participant, representing National Able Network at the 2014 Greater Lafayette Carer Fair held on May 1st in Lafayette, Indiana.)